Delivery & Shipping

Delivery Time

After we have received your payment we will do our best to send your order as fast as possible. Within 1~2 working days you will receive an e-mail with tracking code and estimate delivery date & time.

In case you have not received your order after the delivery time, please contact us info@koikanpai.com

After the shipping is arranged and the package is handed to the shipping company, we are not able to stop or change the delivery.

Shipping costs

Our product prices do not include shipping costs. The shipping costs are:

Netherlands

€ 6.50 (excluding tax) per order

Free shipping on orders above € 80.00

Germany & Belgium

€ 10.00 (excluding tax) per order

Free shipping on orders above €100.00

K.O.I Kanpai delivers to The Netherlands, Germany and Belgium. We work together with PostNL Myparcel.

Please ensure your delivery address is not a PO Box address.